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Frequently asked questions (FAQ)

Q: How do I make a booking?

A: Simply click on the 'book' button on the menu and  provide your car location, select a service, time and date that suits you, Submit and we will email and confirm with you by Whatsapp.

Q: How long will each session last?

A: It depends on the type of service you have engaged. Generally, our sessions last between 1 to 3 hours. However, additional services will add on to the estimated duration.

Q: do i need to park my car at the washing bay?

A: No, you can just park at any parking lots that may provide ample space for us to work with on your car.

Q: Do i need to park at Multi Storey Carpark (MSCP)?

A: In order to prevent the wax, applicator and etc from drying out under the hot sun. It is recommended that the car is parked under a sheltered area. This also allows us to groom during cases of bad weather.

 Q: Who are the staffs whom will groom my vehicle?

A: We have teamed up with the best professional detailers in the country and they have gone through rigorous training before they are able to serve our customers.

Q: What happens in cases weather of bad weather

(drizzling, raining, thunderstorm and etc.)?

A: If the vehicle is parked outdoor, the appointment will be rescheduled. Vehicles that are parked in sheltered area will be groomed as stated in the appointment

Q: Do I need to present during the grooming session? Will I be notified when the grooming is completed?

A: We only need to retrieve your car key in order to carry out interior grooming. You can pass us your car keys and chill at somewhere of your comfort. We will notify you once the grooming is completed

Q: What happens if I suddenly have an urgent matter to attend and

will not be available during the booked appointment?

A:No worries. Just contact our friendly staff to notify them of your unavailability and reschedule your grooming appointment with us.

Q: Can waterless wash clean my vehicle with same efficiency as conventional wash using water

A: Yes. In fact, our products cleans and provide a layer of synthetic polymer which prevents scratching up to a microscopic level as compared to conventional car wash which creates scratches at a microscopic level when wiping off the contaminants

Q:What kind of products does the Gecko Dudes use for grooming?

A: We mainly use detailing solutions and equipment from DetailKing. DetailKing is a well-known brand based in USA and they supply high quality detailing solutions to us

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